Privacy Policy
Last updated: 2025-01-01
ZeroToHero (“Platform”, “we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect information you provide directly (name, email, password, profile details) when you register or update your account. We also collect data automatically when you use the Platform, including IP address, browser type, device identifiers, pages visited, and usage patterns.
2. How We Use Your Information
We use your data to provide, operate, and improve the Platform; to authenticate you and manage your account; to send transactional notifications and service updates; and to respond to your inquiries and support requests.
3. Data Sharing
We do not sell your personal data. We may share your data with communities you join (limited to your profile and activity within that community), and with third-party service providers who help operate the Platform (hosting, email delivery). All processors are contractually required to protect your data.
4. Authentication & Social Login
When you sign in with Google or Apple, we receive your name, email address, and a unique identifier from those services. We do not receive your passwords. Your use of social login is also subject to the respective privacy policies of Google and Apple.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data; to object to or restrict processing; and to request a copy of your data in a portable format. To exercise these rights, contact us at info@zerotohero.mn.
7. Account Deletion
You can delete your account at any time from your profile settings. Account deletion is permanent and will remove your profile, enrollments, and other account data. Content you have posted in communities may remain visible but will be anonymized.
8. Cookies
We use strictly necessary cookies for authentication and security. We may use functional cookies to remember your language preference. See our Cookie Policy for full details.
9. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. No system is 100% secure; we encourage you to use a strong, unique password and to notify us immediately of any suspected unauthorized access.
10. Children's Privacy
The Platform is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with their data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Platform. Continued use after changes constitutes acceptance of the updated policy.
12. Contact
For questions about this Privacy Policy, contact us at info@zerotohero.mn.