For independent sales + leasing agencies

Every sale and lease, from appraisal to settlement — out of the spreadsheet.

Track each transaction through its stages, keep cooling-off, finance and settlement dates on the calendar, hold deposits on a proper trust ledger, and give vendors, buyers and tenants a portal instead of a phone call.

No credit card · cancel anytime · imports from your Excel sheet on day one

Transaction #2026-031 · Residential sale

14 Wattle St, Marrickville

Active
Stage
Exchanged
Agreed price
$1,420,000
Cooling-off ends
12 Sep 2026
Finance due
21 Sep 2026
Deposit on trust
$142,000 held
3 docs ✓Deposit pendingVIP

Right now

  • ✕Cooling-off and finance dates living in one agent's head — or a paper diary
  • ✕Deposits tracked in a spreadsheet nobody reconciles
  • ✕Vendors calling for updates because there is nowhere to look
  • ✕The same contract emailed back and forth six times

With Caseflow

  • ✓Every key date created automatically and synced to calendars
  • ✓Append-only trust ledger with per-client balances and statements
  • ✓Vendors, buyers and tenants see stages, documents and dates in their portal
  • ✓Contracts e-signed from the transaction and filed automatically

Built for the way you actually work

Six features designed for your vertical out of the box — no configuration weekend required.

🏠

Sale + lease workflows

Residential sale (appraisal → listing → marketing → offer → exchanged → unconditional → settled) and residential lease (application → checks → signed → bond → moved in) ship ready to use.

📅

Key dates you can't miss

Cooling-off ends, finance clause due, settlement date, bond lodgement — created automatically when a transaction moves stage, with reminders at 14, 7, 3, 1 days.

🏛️

Deposits on trust

Buyer deposits and holding deposits recorded on an append-only trust ledger with per-client balances and statements.

✍️

E-signed agency agreements

Send the agency agreement or lease for electronic signature from the transaction. The signed copy lands back on the file.

🤝

Client portal

Vendors watch enquiries and offers, buyers see their key dates, tenants upload their 100 points — all through a secure link.

💳

Fees, invoices, Xero

Commission and letting-fee invoices with card or bank-transfer payment, synced to Xero as drafts.

How it works

Step 1

Enquiry → appraisal

Enquiry arrives via your website form → follow-up task is created → appraisal booked → agency agreement e-signed.

Step 2

Market → exchange

Listing goes live, offers logged, contract exchanged — cooling-off, deposit and finance dates land on the calendar automatically.

Step 3

Unconditional → settle

Finance confirmed, settlement booked, deposit drawn from trust, invoice paid, review requested.

Frequently asked

Does it do property management? ▾

No, and we don't pretend to. Rent cycles, routine inspections and maintenance need a dedicated property-management system. We cover sales and lease sign-up: the transaction from first enquiry to settlement or move-in.

Is the trust ledger a compliant trust account? ▾

It is the bookkeeping layer: an append-only ledger with full audit trail, per-client balances and exportable statements. Your statutory trust account and audits stay with your bank and accountant.

Can I customise the stages and key dates? ▾

Yes. The sale and lease workflows are templates — edit stages, documents, tasks and key-date offsets, or add your own workflow for commercial or off-the-plan sales.

Does it replace my listing portal? ▾

No. You keep publishing to the portals you use; this is where the transaction itself is managed once an enquiry becomes a client.

Sized for independent agencies and small franchise offices.

Start free. Import your existing client list in 5 minutes. Cancel anytime.