For au pair + domestic placement agencies
Matchmaking + visa paperwork, finally in one place.
Vet au pairs, match them with families, handle visa applications and mid-stay welfare — without a folder system stitched together from 6 tools.
No credit card · cancel anytime · imports from your Excel sheet on day one
Placement #341
Nadia (au pair) ↔ Williams family
- Visa subclass
- 462 W&H
- Host city
- Brisbane
- Start date
- 15 Aug 2026
- Weekly hours
- 30
- Welfare report
- Due 13 Nov 2026
Right now
- ✕Profiles in one tool, visa docs in another, welfare reports on paper
- ✕No way to flag at-risk placements before they fall apart
- ✕Chasing reference letters and police certs by personal email
- ✕Multi-currency fees handled with a calculator and a prayer
With Caseflow
- ✓Profiles + visa + welfare on one case from application to wrap
- ✓Mid-stay reports flag welfare concerns automatically
- ✓Pre-departure checklists chase missing docs without you
- ✓Multi-currency fees billed and synced to Xero on autopilot
Built for the way you actually work
Six features designed for your vertical out of the box — no configuration weekend required.
Two-sided matching
Au pair profile on one side, host family preferences on the other. Suggested matches with filtering by languages, driving, swimming.
Visa workflow built in
Subclass-specific document checklists for 417, 462, 482, 491. Lodgement deadlines and decision tracking on every case.
Pre-departure checklists
Police certificate, first-aid cert, medical clearance, reference letters — all tracked, all chased automatically.
Mid-stay welfare reports
Auto-scheduled check-ins at 90 + 180 days. Au pair fills a form on their phone; agency reviews + flags issues.
Mobile-friendly portal
Send portal links by email or text. Au pairs upload docs from a phone in 30 seconds. No app required.
Multi-currency placement fees
Charge AUD to the family, USD to the au pair if you want. Stripe + Xero handle the currency math.
How it works
Step 1
Apply + interview
Au pair fills your application form → case opens → interview booking. Family submits their preferences separately.
Step 2
Match + visa
Suggested matches based on profile criteria. Once matched: visa workflow with all the subclass-specific docs.
Step 3
Placed + mid-stay
Pre-departure checklist completes, au pair arrives, mid-stay welfare reports auto-scheduled at 90 + 180 days.
Frequently asked
Does it handle the visa lodgement itself? ▾
It tracks every required document and deadline. The actual lodgement still happens through DHA — we just make sure nothing’s missing.
Can families upload preferences themselves? ▾
Yes — family applications are a public form that auto-creates a case. They upload preferences directly.
What about cross-cultural matching? ▾
Languages, religion, dietary needs and cultural fit are all first-class fields. Filter matches by what matters to the family.
Compliance with the AU au pair program rules? ▾
Pre-departure checklists ship with the standard 417/462 program requirements. Customisable for your agency’s own protocols.
One tool for the agency + family + au pair.
Start free. Import your existing client list in 5 minutes. Cancel anytime.